1 reviews | Active since Jul 2016

23 Mar 2017, 15:09

Cannot access online banking

<p>I cannt access online banking from another country. Want to change sent code from cell number to e mail. STANDARD BANK CANNOT DO THIS AND SENDS ME A FORM LETTER AS REPLY. I CANNOT CALL THE ALL CENTRE!</p>

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Replies (5)
Standard Bank
Standard Bank's reply24 Mar 2017, 10:47
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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's update24 Mar 2017, 11:00
Reviewer Update

Still cannot get through on the phone line provided

's update24 Mar 2017, 11:03
Reviewer Update

The phone line provided in previous email not being answered!

's update24 Mar 2017, 11:09
Reviewer Update

STANDARD BANK, HELLO!

's update24 Mar 2017, 17:58
Reviewer Update

I am no closer to anything being done from Standard Bank's side. They do not take customer care seriously! I have only received emails telling me they will get back to me. I want to close my account ASAP!