WE
Wulf E
1 reviews | Active since Feb 2012
01 Mar 2021, 05:23
Cannot access intenet banking
For the past weeki, when I login to the internet banking site, I get this error "Service unavailable. We can't show your dashboard information right now. Please try again later" I have tried clearing my cache and browsing history, wityout sucess. Using the banking app is not an option. Please fix your problem
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Mar 2021, 15:23Hello Wulf,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Best regards,
Standard Bank's reply01 Mar 2021, 15:23
Official
Hello Wulf,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Best regards,
WE
Wulf E's updateReviewer Update
25 Mar 2021, 13:16I am grateful to Busie Moilwe who took up the matter, and could confirm that the "technical glitch" has been fixed. I can now access the internet banking site again.
WE
Wulf E's update25 Mar 2021, 13:16
Reviewer Update
I am grateful to Busie Moilwe who took up the matter, and could confirm that the "technical glitch" has been fixed. I can now access the internet banking site again.