1 reviews | Active since Apr 2013
cancelled/suspended credit card
I have a credit card from Standard bank for emergencies and rarely use it. to my surprise on Easter weekend, i tried to buy tickets with my card only to be denied the transaction. i logged onto internet banking to find my balances as 0 available. i went to a branch to find out that my card had been suspended for fica reasons. i had no warning or phone call to warn me. So I comp**** with the fica regulations in my branch and the lady told me it could take anywhere between 1 and 24 hours to sort out. here I am 3 days later still without a working card. i can not constantly take time off from work to sort out standard banks poor admin problems. I cant even say how many times I have had to submit documents for fica to standard bank. I initially moved my cheque acc to fnb, and will now be moving everything else over.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
