CANCELLED DEBIT ORDER REFUNDED (Ref ***)

A cancelled debit order was wrongfully submitted by my insurance company on the 3rd of May 2015. I phoned Standard Bank Business Department on ***on 4 May 2015. I spoke to a young man called Seriti. WHAT A PLEASURE to work with someone who does his job in excellence. The debit order was reversed and the money back in my account before the end of the working day on Monday. Brilliant clear voice over the phone - obviously well trained in phone ethics. Seriti - you have a brilliant future. Keep up the excellence in your career.