Cancelled Access Bond without notice

After diligently paying my homeloan & using my access bond as a savings vehicle i got told by SB that they have cancelled the access bond (AB) facility on my account. The reason for this was that it was inactive for 6 months, except that i have been paying almost double my monthly installments every month into this account. True to form SB and their \parrot\" call centre agents informed me that the account is active only if you transfer out of it???This was never explained to me by the consultant who initially opened the account. Once again the call centre agents hide behind the \"T&C's\" clause. I am sorry, but i get spammed all the time about upgrading my account, new products, etc, but not once did they notify me that they are going to cancel the facility.Further to this, the facility got cancelled the same time that a substitution was done on the account. So the substitution was the reason for it being cancelled and at the time of the substitution no mention was made about if ever affecting the access bond facility?<br> This blatant poor and dishonest service is the reason why they are losing market share!<br> <br> I now cannot access \"my\" savings. what a joke!<br> <br> DONT DO BUSINESS WITH SB!!"