DW
Dianne Wagner-Brijlal

1 reviews | Active since Jan 2011

20 Feb 2015, 15:36

CANCELLATION OF UNNECESSARY POLICIES

THEY GIVE YOU A E-MAIL ADDRESS AS POINT OF CONTACT ...BUT NEVER RESPOND....I EMAILED STANDARD BANK MDR THREE WEEKS AGO..STILL NO ANSWER..I HAVE WAY TOO MANY OF THEIR USELESS LITTLE INSURANCE POLICIES COMING OFF MY ACCOUNT AMOUNTING TO HUNDREDS OF EXTRA RAND'S I DO NOT HAVE TO SPARE..I ASKED THEM TO IDENTIFY THE POLICY NUMBERS I SENT THROUGH..NO ANSWER..THE ONLY POLICIES I WANT AND OR NEED IS THE FUNERAL POLICY AND HOSPITAL CASH BACK.. I WANT THE REST CANCELLED IMMEDIATELY, AS I NO LONGER SEE THEIR USE . THE SERVICE AT THIS BANK IS PATHETIC TO SAY THE LEAST, AND THEY LOVE TAKING MONEY OUT OF ONES ACCOUNT..*******

0
Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2015, 16:30
Official
Hello zelwagner,

Thank you for the posting.

I have referred this matter to the relevant area for investigation and resolution.

Contact will be made with you shortly with a way forward.

Best regards
Palesa Molebatsi
***