rS
robyn S

1 reviews | Active since Nov 2018

11 Apr 2023, 11:58

Cancellation of service

I have been trying to cancel my credit card. It has taken 5 phone calls and every time there is some ridiculous excuse. Can't believe that it takes so long to cancel an account. Credit card STILL not cancelled.

0
Replies (1)
Standard Bank
Standard Bank's reply11 Apr 2023, 12:05
Official
Dear Robyn

 We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
***