Cancellation of Home Loan Protection / Assurance Premium - Useless Service

<p>Paying for Unwanted Services! </p> <p>Since July 2016, I have been trying to cancel my Home Loan Protection / Assurance Premium, since I had my own Momentum Premium prior to buying my house.</p> <p>No one can assist me for months now, just redirecting me to various departments, providng me with different email addresses ********** ********** I’ve sent Cancelation Documents, Cession Forms, Proof of Policy Forms etc., more than 8 times, and each time there is something else wrong! Even the consultants tell me they can’t understand why nothing is being done…</p> <p>Nothing is being done???</p> <p>In the meantime, I have been paying R 600 extra each month for services not applicable to myself! No one seems to understand anything over there!</p> <p>This is the most useless bank I have ever dealt with! </p> <p>I am just waiting for approval from another institution to take over my loan! They are even providing me with better interest rates!</p> <p>I have also lodged complaints against them at the Ombudsman for Insurance!</p> <p>Thank you for showing how pathetic you are Standard Bank!</p>