cancellation of Debit Order

<p>In Oct 2014, I cancelled a mail box billing of R15.69 with Telkom, which they have record of. However, to this day, my bank account gets debited on a monthly basis for this amount. No matter how often I speak to Telkom via the telephone or face to face in their offices, they are *********** and unable to a) find the debit b) to cancel the debit. This is costing me a lot of money, however out of principle I am going to fight this all the way, a Telkom are *****ing my money without my permission. Standard bank keep reversing the debit, however they REFUSE to block the debit, although they have the amount and the reference nos. They tell me the service provider needs to stop the debit . It's MY account, not the service provider's, so basically I have no rights to control who has access to my account via debit order? Come on Standard Bank, is your service that backward, that you dont look after your client?! I have more than enough evidence that the contract with Telkom was cancelled!</p> <p> </p> <p> </p>