Cancellation of Credit life insurance

Dear Standard Bank Credit Life,

I have complained , written a cancellation letter and still my policy is active and getting debited. As i explained last time i am not happy with the service and do not wish to continue with the insurance. Please immediately cancel and refund my premium. The fact that you are 2 weeks behind honestly should affect me.

Its different stories every time i call and different information which contradict. I honestly want out and have to be reimbursed for the premium charged this month. Hello Peter is my saviour when it comes to standard bank. The service is a night mare