RD
Ronel D

1 reviews | Active since Aug 2016

30 Aug 2016, 08:57

Cancelation of Debit order from Hotel Express

<p>Since last year February, hotel express has debited my Standard Bank credit card. I have been trying to get this cancelled for a year and 6 months now. When i contact Hotel Express they confirm that i am not a client and that i should sort this out with Standard Bank. When i contact Standard Bank, they inform me that this is not in their control and will not be able to cancel the debit order. I am now so desperate that i am trying to cancel my Credit card with Standard Bank due to bad service and this debit.</p> <p> </p> <p>Is there anyone that can assist me to close my account.</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Aug 2016, 13:34
Official

Good day Ronel Dames

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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