SB
Sizakele B
1 reviews | Active since Oct 2020
14 Oct 2020, 10:59
Cancel BlueBean
I have been trying to cancel my Bluebean Credit Card since April 2020. Today (14 October 2020) I have called the call centre twice and both times the call has been dropped mid confirming my details. This card keeps incurring monthly fees. I have once again settled these fees. Please cancel this card immediately. I have retired and do not need this unnecessary fee being charged every month for something I am not using or need.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Oct 2020, 16:36Dear Sizakele Buthelezi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply14 Oct 2020, 16:36
Official
Dear Sizakele Buthelezi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
SB
Sizakele B's updateReviewer Update
16 Oct 2020, 21:22Hi there,
When can I expect a response about this matter? While you are investigating I’m still getting charged.
When can I expect a response about this matter? While you are investigating I’m still getting charged.
SB
Sizakele B's update16 Oct 2020, 21:22
Reviewer Update
Hi there,
When can I expect a response about this matter? While you are investigating I’m still getting charged.
When can I expect a response about this matter? While you are investigating I’m still getting charged.