1 reviews | Active since Sept 2021
Can you trust Standard Bank employees, me thinks not.
I moved abroad and contacted Standard Bank to change my mobile number and address.
They responded asking for very personal financial info, that no individual should have access to without proper control measures. Including employees.
Enough info to commit *****. I.e. Scans containing both sides of my card, the CVV number, Card number, my specimen signatures, card expiry date, etc.
Most of these details, Standard Bank explicitly states on their phishing page of their website should not be provided or asked for.
Even if it is a legitimate standard bank employee, there is still risk of ***** sending these documents.
Standard banks Phishing, *****, and normal client service centre has still not responded to my emails.
Second to this, the sloppy format of the email, differing text font and size, poor punctuation leads me to believe that professionalism is not at the top of priorities.
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Standard Bank has still not resolved my query after publicly stating that they would.
I have emailed them numerous times, and they simply have not responded.
The service is dreadful.
Standard Bank has still not resolved my query after publicly stating that they would.
I have emailed them numerous times, and they simply have not responded.
The service is dreadful.
