JH
Jessica H

1 reviews | Active since Oct 2018

07 Feb 2024, 21:29

Can you even??

What a waste of time! Holding on for eternity, to finally get the email with a summary of my loans as I would like to settle. UNSUPPORTED FORMAT. Standard bank never fails to disappoint 😞

0
Replies (3)
Standard Bank
Standard Bank's reply08 Feb 2024, 07:33
Official
Hi Jessica

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply09 Feb 2024, 14:53
Official
Hi Jessica

We have tried reaching you on the phone number and email address you provided to us, however we have not been able to connect successfully. Please check your email and let us know if you have any questions, we are here to help. 

 We are ready to assist as soon as we hear from you. 

Kindest regards, Standard Bank Social Media Team*** 

Standard Bank
Standard Bank's reply09 Feb 2024, 16:20
Official
Hi Jessica

Thank you for taking our call. The documents have been sent again please try to open them using your ID number and let us know how it goes.

We will be closing the matter on our side, but we are ready to assist as soon as we hear from you. 

Kindest regards, Standard Bank Social Media Team***