SN
Sicelo N

1 reviews | Active since Jun 2023

08 Jun 2023, 13:55

can we trust these banks or what???

So this morning i went to an ATM to get some cash and when i got to the ATM FNB i inserted the card into the machine entered my secret pink but the mechine swallowed my bank card and 05 to 10 minutes money started to come out of my account while i was still at the ATM like someone is doing online payments something that i never did with my card and i didn't even have a banking app which i don't understand why but i want my money back

0
Replies (3)
Standard Bank
Standard Bank's reply08 Jun 2023, 14:04
Official
Dear Sicelo
 
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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SN
Sicelo N's update08 Jun 2023, 14:19
Reviewer Update
i lost R15000 this morning that's my entire life right there and I've worked extra hard for that money but for what to get ****med nowhere i need that money back
Standard Bank
Standard Bank's reply08 Jun 2023, 14:28
Official
Hi Sicelo

We noted that a ***** investigation was initiated today. We have escalated this matter, and our investigators will contact you with an update on the investigation's results. 

Please wait for a response from our team.

Regards
 
Standard Bank Hello Peter Team 
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