MC
Marieta C

1 reviews | Active since Jul 2017

11 Jul 2017, 12:47

Can not supply vehicle statement for current tax year

<p>I have been batteling for the past 2 weeks to get my vehicle satement from standardbank for the current tax year (***). A service request was logged 30/6, and "completed" 3/7, but I was only sent my statement from September, and not from March as initially requested. I have contacted the call centre numerous times, I have sent an complaint email, with no response up to date. I am left with questioning the competency level of staff standard bank employ's, if they can't sent a 12 month statement via emial. I have received a second statment today - still only from Septemeber. What must I do to get my full tax year's statment ????????????????</p>

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Replies (2)
Standard Bank
Standard Bank's reply11 Jul 2017, 14:17
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Jul 2017, 13:01
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 12 July 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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