1 reviews | Active since Oct 2012
Can not provide basic service!
Cant reach anybody for assistance on Standard Bank International number ********** 06. Have been trying since yesterday, it has now been about 5 hours of holding yesterday 25 Sep 18 and this morning 26 Sep 18 different calls about 6.
It keeps stating HIGH CALL VOLUMES...tried launching a complaint on standard bank website, no response, spoke to 2 different customer consultants not avail.
If this is how they treat their clients and do business, how can anybody be happy!
It is now costing us money in airtime and time to sort out something so simple. Why do they not just provide you with the basic service of any other bank.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***