PJ
Peter J

1 reviews | Active since Jun 2015

25 Mar 2022, 07:21

Can not log into Internet banking again!!!

Internet banking is not working again. In the last update people who use windows XP were frozen out and no longer able to access internet banking, there are still a lot of people who use Windows XP and cannot afford to buy new computers. Internet banking is an essential service in todays world, especially considering the exorbitant bank charges for using cash.

Today I experienced the same problem using an iPad to log into internet banking, when submitting username and password it just went back to the login screen, on the second and third attempt it said “service not available” You only get 3 attempts to login before the bank freezes your account.

I have staff to pay today and can not pay them at present, now what?

Internet banking should be available on all platforms not only Microsoft Windows 10.

Considering Standard bank is an international company, this really is a poor show, and this is not the first time this has happened, its extremely frustrating!!!!!.

0
Replies (1)
Standard Bank
Standard Bank's reply04 Apr 2022, 14:47
Official
Hello Peter 

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
   
   
 Kind Regards 
 
 Standard Bank Help Centre
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