Can I send someone to collect my back card.Because I am in China

I am abroad in China I lost my bank card in China,I blocked it not aware that it will affect the internet Banking, currently I cannot do the transfers in my account.I asked my bank card to be delivered in Standard bank Mall of Africa..But now I need to access my App,and it requires the card number.Can I send someone to collect my card at the branch please. I have been trying to get hold of the branch but no one is answering their phones.I need your help ASAP...for I am stuck in a foreign country,I survive with my standard bank account...China is on lockdown right now...