Can i please get help to take this further as i feel ****med by Standard Bank and SA Lotto

Item: Standard Bank
Rating: 5
Author: Nkopane T

Standard Bank and Lotto are ******** via Standard Bank Cellphone Banking, i played 5 tickets via standard bank cellphone banking, then 2 lost tickets where deducted successfully from my standard bank account BUT 2 supposed to win 4 numbers and 5 numbers(jackpot) where deducted successfully and same time reversed from and to my standard bank account.

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Replies (2)

Nkopane T's updateReviewer Update

15 Dec 2021, 04:49

I meant 3 lost tickets where successfully deducted.

Nkopane T's update15 Dec 2021, 04:49

Reviewer Update

I meant 3 lost tickets where successfully deducted.

Standard Bank's replyOfficial

15 Dec 2021, 13:57

Dear Nkopane T

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,
Complaint Resolution Centre
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Standard Bank's reply15 Dec 2021, 13:57

Official

Dear Nkopane T