Can I get some help please

Item: Standard Bank
Rating: 1
Author: SOS R

Since Monday I cant use my phone as it says no sim in the phone even when they can confirm there is nada wrong with the line and they had to escalate the matter. Today it is Thurs already and I still have no active line, this being my main/only number it means I cant be reached or reach anyone now since Monday.

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Replies (1)

Standard Bank's replyOfficial

16 Apr 2026, 15:10

Dear Customer,

Thank you for contacting us for assistance.

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

We will do our best to resolve this issue as soon as possible and find a solution that works for you.

Our team will contact you to assist you.

Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply16 Apr 2026, 15:10

Official