calls never answered

Item: Standard Bank
Rating: 1
Author: Nikki M

<p>I've phone customer services twice today. Hung up afetee holding more than 10 minutes with no answer. Useless. Then they phone me and put me in a queue , guess what , 10 minutes later they had not answered. I can;t use my card and I can;t get help. Useless</p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

09 May 2017, 09:12

Good day Nikki

Thank you for your posting and allowing us an opportunity to investigate your complaint.

We will respond to your email address shortly.

Thanks,

Standard Bank's reply09 May 2017, 09:12

Official

Good day Nikki

Thank you for your posting and allowing us an opportunity to investigate your complaint.

We will respond to your email address shortly.

Thanks,

Nikki M's updateReviewer Update

09 May 2017, 09:29

Took them 6 days to reosnd. I don't think I'll be changing the rating. Appalling response time

Nikki M's update09 May 2017, 09:29

Reviewer Update

Took them 6 days to reosnd. I don't think I'll be changing the rating. Appalling response time