Call waiting times ridiculolus
<p>Call waiting times ridiculous We purchased pre-paid electricity from the mobile app, but never received the voucher sms. Called standard bank was thrown from one department to the next with no one being able to assist. Was tld to contact the autoserve department, but after 30minof being on hold gave. 30min is in no way an acceptable amount of time to wait. Standard Banks service is utterly poor and at the what it costs to bank with them, it is just not worth it.</p>
Good day Willem Immelman
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Good day Willem Immelman
Thank you for your posting.
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Good day Willem Immelman
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Good day Willem Immelman
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 07 October 2016.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 07 October 2016.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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