MF
Maurice F

1 reviews | Active since Jul 2009

24 May 2021, 17:13

Call me back does not work

About 2 hours ago I made use of the call me back service offered on the Standard Bank website, still waiting.

0
Replies (2)
Standard Bank
Standard Bank's reply25 May 2021, 01:47
Official
 Hello Maurice
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
*** *** (fax)
*** 
MF
Maurice F's update25 May 2021, 10:38
Reviewer Update
Std Bank rep**** at 01:47 in the morning, obviously these replies are automated.
It is now 10:30 the next day and I still have not received a call back from Standard Bank. I do not know how I have remained a customer for the last 25 years.