KT
Kgomotso T

1 reviews | Active since Dec 2024

05 Dec 2024, 13:22

call me back

i still am waiting for call backs everytime i call them its on hold then the call drops or they say someone will call me in 10 minutes

0
Replies (2)
Standard Bank
Standard Bank's reply05 Dec 2024, 13:23
Official
Hi Kgomotso

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply06 Dec 2024, 11:39
Official
Hi Kgomotso

We hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. Please provide us with the correct contact number.
 
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
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