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Fabian C
1 reviews | Active since Nov 2016
05 Feb 2020, 10:36
Call me
It's been over 24 hours now and nobody from Standard Bank Home Loans has contacted us pertaining to the transfer of our home loan. I tried calling yesterday and was on hold for over 20 minutes before giving up on your sales department in Home Loans? What's happening
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
07 Feb 2020, 06:55 Hello Fabian
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply07 Feb 2020, 06:55
Official
Hello Fabian
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
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Fabian C's updateReviewer Update
07 Feb 2020, 08:21What does this mean, don't send ne regurgitated replies... I want answers
FC
Fabian C's update07 Feb 2020, 08:21
Reviewer Update
What does this mean, don't send ne regurgitated replies... I want answers
FC
Fabian C's updateReviewer Update
10 Feb 2020, 12:05Hello, can someone call me. Nothing, not a peep from Standard Bank
FC
Fabian C's update10 Feb 2020, 12:05
Reviewer Update
Hello, can someone call me. Nothing, not a peep from Standard Bank
Standard Bank's replyOfficial
17 Feb 2020, 15:09Dear Fabian Crocker
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply17 Feb 2020, 15:09
Official
Dear Fabian Crocker
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***