Call centre waiting time
<p>So why is it that you have to wait almost 20mins in a queue listening to someone telling you that they are busy.....****. ..I don't believe that. I went to a branch to discover that I have to phone the call centre to be able to register my cell before I can buy online....This sucks . I have theApp and get Smses . I need to buy something online. Done this before and got the OTP . ...done the job....now what ? Security feature I know.</p>
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Please accept our sincere apologies for any inconvenience and frustration caused.
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Complaint Resolution Centre
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Thank you for your post.
Please accept our sincere apologies for any inconvenience and frustration caused.
Kindly note that your complaint has been received and we assure you that it will be dealt accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***