Call Centre Staff Refuse To Take NO For An Answer

YET AGAIN, you have proven to me how your employees are NOT able to follow CLEAR instructions regarding not calling us in an effort to try and up-sell the UCount program, hospital cover, card insurance and every other conceivable product to us. What will it take to get the message through to you that WE ARE NOT INTERESTED NOW, nor will we be AT ANY POINT IN THE FUTURE! At least once a week, we get calls of this nature and we have tried being nice and asking you to remove us from your call list, but to no avail. Upon complaining on your Facebook page, I received the response of, \I will look into the matter."However"