JM
Janetta M
1 reviews | Active since Nov 2013
10 Dec 2015, 09:20
Call centre phoning wrong number dropped call
I spoke to a lady, she is looking for my husband, I said to her they phone twice already they must phone him on the correct number as I cannot assist them, as they do not want to tell me why they are phoning. She dropped the call in my ear. Call received 08:49 from ***. I am a client with you but will move over to another bank with proper trained people.
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Replies (1)Standard Bank's replyOfficial
10 Dec 2015, 15:01Hello janettaschoonbee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply10 Dec 2015, 15:01
Official
Hello janettaschoonbee,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
