RvdP
Ronnie van der Peet

1 reviews | Active since Jun 2016

03 Oct 2016, 08:48

Call centre/ online banking

<p>Nobody answers the phone when I try calling.... stays on hold forever. I am not getting my one time password so am unable to make an online payment that needs to be done.</p>

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Replies (2)
Standard Bank
Standard Bank's reply03 Oct 2016, 15:35
Official

Good day Ronnie Van Der Peet

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply05 Oct 2016, 06:24
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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