Call centre not helpful

<p>I have app**** for a home loan through RBA homes, and when I enquired they told me my application was declined due to the property being not worth lending for, I have asked why because RBA has built more than a 1000 houses and they have been securing loans through major banks. Why is it that when I apply they see the property as not worth lending for? Ashley Isaacs at the call centre who refused to give me a reference for my call, said Standard Bank is not the only bank that offers home loans. Why didn't they tell me before I joined prestige banking that standard bank is not the only bank in South Africa? I have app**** to otheer banks and they are quite helpful. I didn't even know what prestige banking was and when I was told if I join it will be easier for me to obtain a home loan with a better interest rate. But all I get is being declined, I would like to know what did they look at to declare the property not fit for them to issue a home loan for it. If not then I think it's better for me to switch to the bank that is willing to offer me the home loan.</p>