Call Centre Nightmare

<p>I had the worst call centre line expereience phone Credit Card Division. My first person just wanted to brush me off to another division as I picked up the individual was *********** and then afterwards the line just dropped while doing a security check. I know why she done that because the calls are recorded so that I can look like a *****ulant caller. Called the second time and spoke to a different consultant who finally helped me out by explaining the matter correctly to me. I nearly lost funds due to a international transaction that you did not release to the amount of R 1 500 - R 2 000. Thanks Card Division for robbing an hour from my day in any case for waiting for someone to anser my call both times and to be irrated by poor service. </p>