Call centre is EXTREMLY pathetic!!!!

Item: Standard Bank
Rating: 1
Author: Thomas C

<p>Holding on for more than 45minutes just to speak to a consultant to activate a card (that they deactivated) on internet banking! And that on a cellphone??? Who is going to reimburse me for my call charges???? And due to their negligence I have to make the effort to get access to my own money? Do they really want my bussines or should I move to a new cheaper service provider??</p>

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Replies (2)

Standard Bank's replyOfficial

25 Jan 2017, 10:39

Good day Thomas

Please note that we have picked up that this review was duplicated, we shall close this one and work from the original review.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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Standard Bank's reply25 Jan 2017, 10:39

Official

Good day Thomas

Please note that we have picked up that this review was duplicated, we shall close this one and work from the original review.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
***
*** (fax)
***

Thomas C's updateReviewer Update

25 Jan 2017, 11:02

Everything is sorted out.

Thomas C's update25 Jan 2017, 11:02

Reviewer Update

Everything is sorted out.