AB
ANdrew B

1 reviews | Active since May 2022

10 May 2022, 14:23

Call Centre (anyone there to actually call?)

Pity I cannot select less than 1. Wow, branch staff advised that in their 20+ years of service they have never known the Call Centre to be this bad, but wow, this hanging on forever is next level. Cost cutting to boost profits/bonuses at expense of service.....pathetic

0
Replies (1)
Standard Bank
Standard Bank's reply11 May 2022, 13:39
Official
Hi Andrew

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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