Call centre agents won't stop calling
I am called 20 times a day about the same thing and I answer the same question each time . I don't understand why the call centre agents won't put notes that I have been called already and a resolution was found . I can't be called 20 times every day saying the same thing each time .
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us time to look into your matter.
Kindly be informed that we taken this up with the relevant business unit for their attention, and we have responded to your personal email.
We apologise for the manner in which you dealt with this far.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us time to look into your matter.
Kindly be informed that we taken this up with the relevant business unit for their attention, and we have responded to your personal email.
We apologise for the manner in which you dealt with this far.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***