1 reviews | Active since Jul 2011
Call Centre
<p>I have had to phone the call centre numerous times in the last 4 weeks. It is terrible. My average waiting time is 12 minutes before someone answers. And in the meantime you listen to music that distorts due to volume. Do call centre managers never call their own call centre to check? A voice keeps saying we are experienceing high call volumes at this time, sorry about the wait. Amazing that this seems permanent. Poor service Standard Bank.</p>
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
. Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
. Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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