Call Centre
<p>Several weeks ago, tried to phone forex at local branch, 3 minute drive away. Have to use national call centre, took 15 minutes to speak to the person locally!</p> <p>This morning, put the phone down after no one answered after 12 minutes. Second time, spoke to someone after 15 minutes. Complaint Resolution acknowledge they are aware of the problem - but nothing has been done about it!</p> <p>SBSA seemingly just don't care about those who pay fees which are used for their salaries, cars, computer systems etc.....................</p>
Good day Philip
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Philip
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Philip
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Philip
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***