1 reviews | Active since Sept 2013
Call center rude
<p>I received a call from an agent and unfortunately I didn't catch her name. She offered to increase the limit of my credit card and I replyed that I wouldn't be increasing it and she tried once more to explain the benefit and I again declined and as soon as I declined the second time she very rudely just hung up. She is not carrying Standard Bank's name very well. Agents like this puts Standard Bank in very bad light.</p>
Good day Gert
Thank you for your email received
Please accept our sincere apologies for any inconvenience and frustration caused. I appreciate your drawings of this matter to our attention and we will look into the service breakdown issues and address them accordingly with the department's management.
We do appreciate your loyalty and continued support.
Kind regards
Complaint Resolution Centre
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Good day Gert
Thank you for your email received
Please accept our sincere apologies for any inconvenience and frustration caused. I appreciate your drawings of this matter to our attention and we will look into the service breakdown issues and address them accordingly with the department's management.
We do appreciate your loyalty and continued support.
Kind regards
Complaint Resolution Centre
Share Call: ***| Fax: *** | Tel no:***|
:***