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Megan M
1 reviews | Active since Feb 2011
24 Jun 2020, 11:35
Call Center not efficient
The call center does not answer calls. I was on hold for 20 min and still no luck in getting through to anyone.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Jun 2020, 16:04Dear Megan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply24 Jun 2020, 16:04
Official
Dear Megan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
29 Jun 2020, 11:15Dear Megan
Thank you once again for posting your comments.
We refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply29 Jun 2020, 11:15
Official
Dear Megan
Thank you once again for posting your comments.
We refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Complaint Resolution Centre
***
***