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Denise M
1 reviews | Active since Sept 2022
20 Mar 2026, 16:56
*********** call center
<div>I am so upset with Standard Bank Business Bankin and International Payments, I submitted an email at 8:00 am, have confirmation email was read at 9:19am but absolutely no answer - not one of 3 people I sent the email to responded - How must I conduct Business with a bank that lacks communication - This is not the first incident - they are becoming more and more ***********....</div>
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Replies (2)
Standard Bank's replyOfficial
20 Mar 2026, 17:24Dear Denise
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply20 Mar 2026, 17:24
Official
Dear Denise
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
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Denise M's updateReviewer Update
22 Mar 2026, 12:12This is an inadequate response, The lack of decent customer service from standard bank is apalling. I will be looking to move my business and personal accounts soonest - business banking should not be this complicated
DM
Denise M's update22 Mar 2026, 12:12
Reviewer Update
This is an inadequate response, The lack of decent customer service from standard bank is apalling. I will be looking to move my business and personal accounts soonest - business banking should not be this complicated