SF
Sanele F
1 reviews | Active since Sept 2022
19 Sept 2025, 07:49
Cala brunch
Visited their branch in Cala recently and the level of service provided to our elderly residents is disheartening. Cala is a rural area dominated by older generation who are sick and not tech savvy so they have no choice but to visit the brunch. And spend whole day without being assisted. Saturday 13 September 2025 the brunch was not operating as per operating times stipulated and clients were waiting since morning.went back home with no assistance
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
19 Sept 2025, 07:55Dear Sanele
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply19 Sept 2025, 07:55
Official
Dear Sanele
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,