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Item: Standard Bank
Rating: 1
Author: Ashley S

My query was never resolved, SBSA DOES NOT EVEN CARE TO REPLY TO THERE EMAILS, WE HAVE BEEN WAITING FROM THE 1ST OF DECEMBER , THIS IS THE 3RD TIME , I HAVE ESCALATED THIS ON HELLO PETER, MY FAMILY AND MYSELF HAVE DECIDED TO CLOSE OUR ACCOUNTS ,

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

11 Dec 2024, 09:51

Hi Ashley

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply11 Dec 2024, 09:51

Official

Hi Ashley

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards,

Standard Bank Hello Peter Team

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Ashley S's updateReviewer Update

11 Dec 2024, 10:07

WHY DO YOU WANT TO CALL ME , WHEN YOUR CONSULTSANTS KNOW MY QUERY, HOWEVER CHOOSE TO IGNORE EMAILS AND PROVIDE CORRECT FEEDBACK?????????????????

Ashley S's update11 Dec 2024, 10:07

Reviewer Update

WHY DO YOU WANT TO CALL ME , WHEN YOUR CONSULTSANTS KNOW MY QUERY, HOWEVER CHOOSE TO IGNORE EMAILS AND PROVIDE CORRECT FEEDBACK?????????????????

Standard Bank's replyOfficial

11 Dec 2024, 11:16

Dear Ashley

Our team tried calling you to no avail.

Please note that our team has responded via email with an update.

Our sincere apologies for any inconvenience experienced.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply11 Dec 2024, 11:16

Official

Dear Ashley

Our team tried calling you to no avail.

Please note that our team has responded via email with an update.

Our sincere apologies for any inconvenience experienced.

Kindest regards,

Standard Bank Hello Peter Team

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