ND
Nontobeko D
1 reviews | Active since Nov 2023
25 Nov 2023, 10:46
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Worst service from the the call centre agents, they are well trained and take forever to resolve simple issues. If my money is on hold and I give required documents to to release, why am I supposed to wait 30 days for that to be attended to!? There’s lack of customer service and the edge to resolve the issues.
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Standard Bank's replyOfficial
25 Nov 2023, 10:48Dear Nontobeko
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply25 Nov 2023, 10:48
Official
Dear Nontobeko
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***