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Nandile N

1 reviews | Active since Feb 2016

08 Jul 2020, 16:17

BYE BYE STANDARD BANK

Banking made easy? Not at Standard bank. From the customer care team to just their crazy none working self-service option. You get passed from department to department. They hang up on you while you are on the line. You are told to go to the branch by their never answering social media team, How do I go to a branch in the middle of a PANDEMIC?? All am trying to do is increase my limit (which the self-service option does not allow) and to do an immediate payment (which the self-service option also does not allow)

I am done and moving to another bank cause this is just insane.

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Replies (1)
Standard Bank
Standard Bank's reply08 Jul 2020, 16:49
Official
Hello Nandile

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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