But you made an arrangement??

<p>i was called by standard bank due to my revolving credit plan being in arrears as i was not working for some time, mind you i was only in arrears for a month. i told the lady that i would only be able to paythe next week sometime...this was on the 22nd when i reciieved the call, she said its ok she will make an arrangement for me to pay by the 03/04/2017. i recieved an sms thereafter confirming this. i then proceeded to pay the arrears amount on the 28th of March 2017. Today i recieve a call from standard bank telling me that im in arrears and that i have not made payment?? i tell the lady to double check, which she does and then goes and tells me that i paid late, i then proceed to ask he to check the date that i paid on, which she does and says i paid on the 28th of march 2017. i ask her so what is the problem then? she tells me that i had agreed to pay on the 27th and i explained to her that i was only able to make payment on the 28th. she then went on to tell me how i signed a contract that i would pay on such an such dates and that this would affect my credit score negatively. i then became upset and hung up. thereafter i called the number that was on the sms that was sent to me and they notified me that if i had paid then there was no issue. i must say that i really dont appreciate how this issue was handled.</p> <p> </p>