DM
Dawood M
1 reviews | Active since Feb 2015
22 Jul 2024, 12:52
********* Business Practice
I have been with Standard Bank for over 20 years. Since April this year my charges have doubled without any notification.I complained in May and the charge was reveresed.My May , June and July charges have also doubled.In addition to this I am being billed an email fee for something which I never subscribed to. The bank has refused to reverese this charge.
Shame on you Standard Bank.This is not how you generate additional revenue by billing unsuspecting clients.********* business practice.I wonder why Standard Bank has such a low rating ???
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Standard Bank's replyOfficial
22 Jul 2024, 13:21Good day Dawood
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply22 Jul 2024, 13:21
Official
Good day Dawood
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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