CR
Cherisse R

1 reviews | Active since Oct 2022

04 Nov 2025, 07:51

Business Online Update

Called technical support twice for business accounts (held on in total for 1 hour). Cannot access desktop online profile due to update. Click on update sends one to a lost URL. The account is my Mother in laws which has tech limitations, I have to drive 30kms to her so that account can be authenticated.

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Replies (1)
Standard Bank
Standard Bank's reply04 Nov 2025, 08:18
Official
Dear Cherisse,

 Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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