AP
Annette P
1 reviews | Active since Sept 2018
13 Jul 2022, 08:55
Business Online Helpline - ANSWER YOUR DAMN PHONE!
Standard Bank Business Online - shocking service - my fourth call in two days of holding on for 15 minutes in the hope that someone might pick up! "as soon as a consultant becomes available..." how many consultants do you have? three?
you treat your clients so badly, shame on you!!
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Replies (1)Standard Bank's replyOfficial
13 Jul 2022, 09:20Hi Annette Pfeiffer,
We understand your frustration and do acknowledged that customer are unable to access Business Online Banking.
Please access Business Online via the desktop application by visiting the Business Online webpage and use the website version by clicking on Sign into your accounts and then click on Business Online.
We apologize for inconvenience caused.
Kindest regards,
We understand your frustration and do acknowledged that customer are unable to access Business Online Banking.
Please access Business Online via the desktop application by visiting the Business Online webpage and use the website version by clicking on Sign into your accounts and then click on Business Online.
We apologize for inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Jul 2022, 09:20
Official
Hi Annette Pfeiffer,
We understand your frustration and do acknowledged that customer are unable to access Business Online Banking.
Please access Business Online via the desktop application by visiting the Business Online webpage and use the website version by clicking on Sign into your accounts and then click on Business Online.
We apologize for inconvenience caused.
Kindest regards,
We understand your frustration and do acknowledged that customer are unable to access Business Online Banking.
Please access Business Online via the desktop application by visiting the Business Online webpage and use the website version by clicking on Sign into your accounts and then click on Business Online.
We apologize for inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team
