EP
Elsa P

1 reviews | Active since Mar 2013

21 Jun 2016, 07:52

Business online banking

<p>I am at this point furious. Since September 2015 struggling to have people added and removed, and to be releasers, an NOTHING!!!!! No feedback, nothing we can do on our bank, except see our statements, this is terrible, I will never ever advise anyone to use standard bank, it is totally the worst service ever, there are no service. Not even from the account manager.</p>

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Replies (3)
Standard Bank
Standard Bank's reply21 Jun 2016, 08:42
Official

Good day Elsa

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply21 Jun 2016, 10:13
Official

Good day Elsa

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply27 Jun 2016, 07:05
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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