Business Online bad service

Item: Standard Bank
Rating: 1
Author: George B

We had been trying to reset one of our business online operator ID's accounts without receiving the help from the consultants. it is very frustrating as there people that needs to get paid. we have been struggling since Friday with this now. this is very bad service from Standard Bank.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

01 Aug 2023, 10:20

Hi George

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply01 Aug 2023, 10:20

Official

George B's updateReviewer Update

01 Aug 2023, 12:11

Still awaits your feedback!!! No one from your side has contacted me as yet.

George B's update01 Aug 2023, 12:11

Reviewer Update

Still awaits your feedback!!! No one from your side has contacted me as yet.

Standard Bank's replyOfficial

01 Aug 2023, 12:13

Hi George

We sincerely apologize for the inconvenience caused.

Kindly note that we will follow up on this matter.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team
***

Standard Bank's reply01 Aug 2023, 12:13

Official